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Welcome to the Self-directed Training Multimedia Resources section!

Here, you’ll find three comprehensive resources dedicated to enhancing your skills in key transversal areas essential for navigating virtual environments: Emotional Intelligence, Service Orientation, and Virtual Collaboration. Whether you’re involved in training, coaching, or advising in the startup and consolidation phases of social/cooperative enterprises, these resources are tailored to provide you with practical insights and tools for success.

Each resource comprises an eBook with three Learning Sessions, designed to guide you through the content systematically. Within each session, you’ll discover a wealth of existing resources to deepen your understanding and application of the skill. Additionally, each resource features an infographic summarising key concepts and an interactive test to reinforce your learning and track your progress.

Embark on your journey of self-directed learning and skill development in the virtual realm. Explore our multimedia resources and equip yourself with the competencies needed to thrive in today’s dynamic business landscape.

Let’s dive in and empower ourselves for success!

Emotional Intelligence

Explore the profound impact of emotional intelligence on interpersonal dynamics and leadership effectiveness.

Service Orientation

Delve into the art of service orientation, mastering the skills essential for exceeding customer expectations and driving business success.

Virtual Collaboration

Discover the principles and practices of virtual collaboration, revolutionising the way teams work together in digital environments.