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How to develop your Service Orientation skills?​

External Resources

The secret to giving great feedback | The Way We Work, a TED series

Traditional feedback methods often fail to engage the brain effectively, leading to either confusion or defensiveness. Explore a four-part formula for giving feedback well, emphasizing the importance of a “micro-yes” question to signal the impending feedback and create a sense of buy-in. Do you understand the significance of actively seeking feedback to foster a continual learning mindset?

In essence, the message underscores the need for a strategic approach to feedback, focusing on clarity, specificity, and empathy. By adopting this four-part formula, individuals can navigate difficult conversations more effectively, transforming feedback into a collaborative and constructive process.

The Importance of Flexibility in the Workplace with Tyrel Kirkham | Career Talks by Indeed

This text explores the relevance of flexibility in the workplace, discussing remote work, varied work hours, and the challenges posed by generational differences.

The interviewee, emphasizes the importance of open dialogue between employers and employees to achieve a balanced work environment, underscoring the value of adaptability for employees and suggesting that flexibility will continue to be prioritized in the future of work.

Solve Problems in Four Steps: The IDEA Model

The IDEA model, encompassing Identify, Define, Explore, and Act, is a problem-solving framework. It begins by identifying the problem, defining its scope, exploring potential solutions, and taking strategic actions. This model aligns with honing problem-solving skills, offering a systematic approach to address challenges efficiently and methodically.

How to give feedback that motivates & engages

Here you will find valuable insights into a structured approach for providing feedback effectively. It emphasizes the significance of timing, specificity, and constructive guidance. By encouraging feedback that is linked to personal or organizational goals, the guide aims to create a positive feedback culture that contributes to individual development and overall organizational success.

The five-step model outlined in the content provides a practical framework for feedback delivery. Do you know all of them?

Adaptability and Flexibility

Adaptability and flexibility play a critical role in navigating today’s dynamic work environment. The article underscores the need for professionals to embrace change, learn new skills, and remain open to diverse perspectives, all of which contribute to adaptability.

Within the broader context of soft skills, adaptability and flexibility are pivotal in fostering career growth and success. By adapting to new technologies, evolving job roles, and the demands of a globalized workplace, individuals can enhance their employability and contribute meaningfully to their organizations.

How to improve problem solving skills

Effective problem-solving is professional success and outlines actionable steps to improve this crucial skill set. This article encourages individuals to adopt a proactive approach to problem-solving, viewing challenges as opportunities for growth and skill development.

In the context of career advice, the positive impact of strong problem-solving skills on employability allows professionals to become valuable assets to their organizations.

Infographics

The IDEA Model for developing Problem-solving Skills

Test Yourself

Developing Service Orientation

Choose the correct answers for each question. There could be more than one!

Problem-solving. The IDEA Model