How to apply your Service Orientation skills at the workplace?
External Resources
Rethinking group dynamics: How to be better together | Daria Vodopianova
The video emphasizes the significance of one’s belief system and the influence of the surrounding environment. It suggests that individuals can elevate themselves by surrounding themselves with positive influences, using the concept of being the average of the five people they spend the most time with.
Explore the impact of group dynamics and societal norms, the collective mindset and the societal attitudes, advocating for the promotion of a positive, supportive culture where individuals uplift each other rather than succumbing to the tall poppy syndrome.
3 ways to resolve a conflict | Dorothy Walker
This video explores the contagious nature of energy and emotions and delves into the concept of energy transference and its impact on individuals and group dynamics.
Through interviews with seasoned mediators, the narrator unveils the learnable skill of positive energy transference, emphasizing its application in daily life, from workplace conflicts to familial disputes.
Get comfortable with being uncomfortable | Luvvie Ajayi Jones
In this video, the speaker proudly identifies as a “professional troublemaker” with a mission to critique flawed systems and challenge individuals to do better. It emphasizes the importance of being a catalyst for positive change by speaking up and being the first domino to fall.
What is team dynamics in the workplace: Tips & examples to improve it
Here you will explore team dynamics within the context of employee engagement. It likely covers various aspects such as communication, collaboration, and relationships within teams.
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The Best Strategy for Handling Challenges in Life
Life is full of challenges, both big and small, that test our resilience and push us out of our comfort zones. How we handle these challenges often determines our growth and success.
In this article, we will explore the best strategy for effectively navigating the challenges that life throws our way.
How To Resolve Conflict Resolution In The Workplace?
Conflict is not a strange thing for people. Human beings experience it in their day-to-day lives – with their friends, families, and more so their professional lives. In the workplace, conflict causes a massive degree of frustration, pain, discomfort, sadness, as well as anger. It is a normal life aspect. In the world of today, organizations hire employees from diverse geographical locations with dissimilar cultural and intellectual backgrounds, as well as various viewpoints.
In a working environment where people have disparate outlooks toward the same problems, disagreements are bound to happen. Explore how to abord this here
Infographics
Creating a service-oriented culture
Test Yourself
Team dynamics and collaboration
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Managing conflict
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